The Most Common Mistakes People Make When They First Get a CGM

24 Aug 2025

The Most Common Mistakes People Make When They First Get a CGM Continuous Glucose Monitors (CGMs) have revolutionized diabetes management, offering re...

The Most Common Mistakes People Make When They First Get a CGM

Continuous Glucose Monitors (CGMs) have revolutionized diabetes management, offering real-time insights into glucose levels and trends. However, transitioning to a CGM isn't always seamless. Many people, especially when they first start using a CGM, encounter common challenges and make avoidable mistakes. This article delves into these pitfalls, providing guidance to navigate the initial stages of CGM use successfully. Understanding these potential issues can lead to better glucose control, reduced frustration, and a more positive overall experience with this transformative technology.

The Power of Continuous Glucose Monitoring

Before diving into the mistakes, it’s important to emphasize the advantages of CGM use. Unlike traditional finger-stick blood glucose testing, CGMs provide continuous data points throughout the day and night. This allows users to:

  • Identify glucose patterns: Recognize how food, exercise, stress, and other factors influence blood sugar levels.
  • Proactively manage glucose: Take timely action to prevent highs (hyperglycemia) and lows (hypoglycemia).
  • Reduce the burden of diabetes management: Lessen the need for frequent finger-sticks.
  • Improve HbA1c levels: Achieve better long-term glucose control.

These benefits, however, are maximized when CGM users avoid common missteps. Let’s explore the most prevalent mistakes and how to avoid them.


1. Not Understanding the CGM System Fully

One of the most fundamental errors is neglecting to thoroughly understand how the specific CGM system works. Each system – whether it’s Dexcom, FreeStyle Libre, Medtronic, or others – has unique features, calibration requirements, and alert settings.

Related reading: A1C Chart Explained From Normal A1C Levels To Prediabetes Range

  • Example: Some CGMs require initial finger-stick calibrations for accurate readings, while others don't. Ignoring this can lead to unreliable data.

  • Impact: Misunderstanding the system can lead to incorrect interpretations of glucose trends, improper dosing of insulin (if applicable), and ultimately, poor glucose control.

How to Avoid This Mistake:

  1. Read the User Manual: Scrutinize the manufacturer's user manual. Pay close attention to sections on sensor insertion, calibration procedures (if any), alert customization, and troubleshooting tips.
  2. Attend Training Sessions: Many healthcare providers offer dedicated training sessions or webinars for specific CGM systems. Participate in these to gain hands-on experience and ask questions.
  3. Explore Online Resources: Utilize the CGM manufacturer’s website and other reputable online sources for tutorials, FAQs, and troubleshooting guides.

Understanding the Technical Specifications: A Quick Guide

| Feature | Dexcom G7 | FreeStyle Libre 3 | Medtronic Guardian 4 | | ---------------- | ----------------------------------------------- | -------------------------------------------------- | ------------------------------------------------- | | Calibration | Factory Calibrated (no fingersticks required) | Factory Calibrated (no fingersticks required) | Factory Calibrated (occasional fingersticks needed) | | Warm-up Time | 30 minutes | 60 minutes | 2 hours | | Sensor Life | 10 days | 14 days | 7 days | | Alerts | Customizable high/low alerts, urgent low soon alert | Customizable high/low alerts, signal loss alerts | Customizable high/low alerts | | Data Transmission | Bluetooth to compatible smartphone/receiver | Bluetooth to compatible smartphone | Bluetooth to compatible pump/smartphone | | Approved for | Adults and Children (2+ years) | Adults and Children (4+ years) | Adults and Children |

This table illustrates how different CGM systems have distinct characteristics. Understanding these differences is paramount for effective use.

Related reading: Simple Ways To Manage Blood Sugar Levels Throughout The Day


2. Inconsistent Sensor Placement and Preparation

The accuracy of CGM readings is highly dependent on proper sensor placement and preparation of the insertion site. Inconsistent sensor placement can lead to unreliable readings and skin irritation.

  • Example: Repeatedly inserting the sensor in the same area without allowing the skin to heal can lead to scar tissue buildup, which can impede sensor function.

  • Impact: Erratic glucose readings can trigger unnecessary alarms and cause anxiety. Moreover, poor insertion site hygiene increases the risk of infection.

Best Practices for Sensor Placement and Preparation:

  1. Choose Recommended Sites: Adhere to the manufacturer's recommended insertion sites, which often include the abdomen, upper arm, or buttocks.
  2. Rotate Insertion Sites: Rotate sensor insertion sites systematically to allow the skin to recover and prevent scar tissue formation. Use a calendar or notebook to track sensor placement.
  3. Clean the Insertion Site: Thoroughly clean the insertion site with an antiseptic wipe (e.g., alcohol) before inserting the sensor. Allow the area to dry completely.
  4. Ensure Proper Adhesion: Ensure the sensor adhesive is firmly attached to the skin. Avoid applying lotions or oils to the area beforehand. Consider using adhesive patches or medical tape for added security, especially during physical activity.

Detailed Guide to Site Rotation

| Week | Day | Site Location | | ------ | ----- | ------------------------------------------------------ | | Week 1 | Mon | Upper right abdomen (2 inches from belly button) | | | Thu | Upper left abdomen (2 inches from belly button) | | Week 2 | Mon | Right upper arm (back, middle portion) | | | Thu | Left upper arm (back, middle portion) | | Week 3 | Mon | Right thigh (outer, middle portion) | | | Thu | Left thigh (outer, middle portion) | | Week 4 | Mon | Right Buttock (upper outer quadrant) | | | Thu | Left Buttock (upper outer quadrant) |

This table provides a structured approach to site rotation, promoting healthy skin and consistent readings.


3. Ignoring or Misinterpreting CGM Alerts

One of the primary advantages of CGMs is their ability to provide alerts for high and low glucose levels. However, some people new to CGM technology may ignore or misinterpret these alerts, diminishing their effectiveness.

  • Example: Continuously dismissing low glucose alerts without taking corrective action can lead to severe hypoglycemia.

  • Impact: Missed or misinterpreted alerts can result in dangerous glucose excursions, increased stress, and a lack of confidence in the CGM system.

Optimizing Alert Settings and Response:

  1. Customize Alert Settings: Work with your healthcare provider to customize alert settings that are appropriate for your individual needs and target glucose ranges.
  2. Understand Alert Priorities: Distinguish between different types of alerts (e.g., low glucose, urgent low, high glucose) and prioritize your response accordingly.
  3. Take Prompt Action: When an alert occurs, take immediate action to address the glucose excursion. This may involve consuming fast-acting carbohydrates for low glucose or administering insulin for high glucose (if applicable).
  4. Troubleshoot Frequent Alerts: If you are experiencing frequent or nuisance alerts, consult with your healthcare provider to adjust your insulin regimen, dietary habits, or exercise routine.
  5. Investigate Signal Loss Alerts: Address connectivity issues or physical obstructions when alerts about "signal loss" persist. This may require repositioning the receiver (phone or other reader) or sensor.

Guidelines for Alert Ranges

| Alert Type | Recommended Range (mg/dL) | Action | | ---------------- | ------------------------------- | ------------------------------------------------------------ | | Low Glucose | 70-80 | Consume 15-20 grams of fast-acting carbohydrates. Recheck in 15 minutes. | | Urgent Low | <70 | Consume 30 grams of fast-acting carbohydrates. Recheck in 15 minutes. Consider glucagon if unconscious. | | High Glucose | 180-250 | Consider correction dose of insulin (if prescribed). Monitor glucose levels closely. | | Rapid Increase | Increase of >30 mg/dL in 20 min | Monitor glucose levels, consider adjusting mealtime bolus insulin | | Rapid Decrease | Decrease of >30 mg/dL in 20 min | Consider eating a small snack to prevent hypoglycemia |

Adhering to these guidelines for alert ranges promotes timely and effective interventions.


4. Over-Reliance on the CGM and Neglecting Finger-Stick Checks

While CGMs provide valuable continuous glucose data, they are not foolproof. Relying solely on CGM readings without occasional finger-stick checks can be risky, especially when making critical treatment decisions.

  • Example: Making a large insulin correction based solely on a CGM reading that is inaccurate can lead to severe hypoglycemia.

  • Impact: Inaccurate CGM readings can result from sensor malfunctions, compression lows (when pressure on the sensor distorts readings), or delayed readings compared to blood glucose levels.

Strategies for Incorporating Finger-Stick Checks:

  1. Verify Readings When Symptomatic: If you experience symptoms of hypoglycemia or hyperglycemia, verify the CGM reading with a finger-stick check before taking corrective action.
  2. Calibrate as Needed: If your CGM system requires calibration, perform the recommended finger-stick calibrations accurately and consistently.
  3. Compare Readings Periodically: Periodically compare CGM readings with finger-stick results, especially during times of rapid glucose fluctuations or after changing sensor sites.
  4. Trust Your Gut: If a CGM reading seems inconsistent with how you feel or what you expect, trust your instincts and perform a finger-stick check.
  5. During Sensor Warm-up: Perform frequent fingersticks during the first few hours while a sensor is warming up, when readings may be less accurate.

Understanding the Lag Time

It's crucial to remember that CGM readings reflect glucose levels in the interstitial fluid, not directly in the blood. This causes a lag time of roughly 10-15 minutes between what your blood glucose is and what the sensor is displaying. Consider this when correcting high or low blood sugars; overcorrecting is common when first starting.


5. Neglecting the Impact of Food, Exercise, and Stress

CGMs offer invaluable insights into how food, exercise, and stress impact glucose levels. However, some users fail to leverage this data effectively to optimize their diabetes management plan.

  • Example: Not tracking carbohydrate intake and its effect on post-meal glucose levels can lead to poor glycemic control.

  • Impact: Failing to recognize the impact of lifestyle factors can result in unpredictable glucose fluctuations and hinder efforts to achieve stable glucose levels.

How to Optimize Your Diabetes Management Plan:

  1. Track Food Intake: Keep a detailed food diary, noting the types and amounts of carbohydrates, fats, and proteins you consume. Observe how different foods affect your glucose levels.
  2. Monitor Exercise Response: Pay attention to how different types of exercise impact your glucose levels. Some activities may cause a rapid drop in glucose, while others may lead to an increase. Adjust your insulin or carbohydrate intake accordingly.
  3. Manage Stress Levels: Recognize how stress affects your glucose levels. Implement stress-reduction techniques such as meditation, yoga, or deep breathing exercises.
  4. Consult with a Dietitian/Diabetes Educator: Work with a registered dietitian or certified diabetes educator to develop a personalized meal plan and exercise regimen.

Illustrative Case Study: Exercise and Glucose Control

| Scenario | Type of Exercise | Initial Glucose (mg/dL) | Glucose Change (mg/dL) | Recommended Action | | ----------------------------- | ---------------- | ----------------------- | ----------------------- | ---------------------------------------------- | | Cardio (30 minutes) | Running | 150 | -50 | Consume 15-20 grams of carbohydrates before | | Resistance Training (45 min) | Weightlifting | 120 | +30 | Monitor glucose levels and adjust insulin dose | | Yoga/Pilates (60 minutes) | Gentle Stretching | 100 | No significant change | No immediate action required |

This table highlights the variable impact of different exercises, underscoring the importance of individual monitoring.


6. Ignoring Skin Reactions and Infections

The continuous wear of a CGM sensor can sometimes lead to skin reactions or infections at the insertion site. Ignoring these issues can result in discomfort, skin damage, and even systemic infections.

  • Example: Continuing to wear a sensor despite persistent redness, itching, or swelling at the insertion site can exacerbate the skin reaction and increase the risk of infection.

  • Impact: Neglecting skin reactions can lead to chronic skin problems, difficulty wearing sensors, and potential complications such as cellulitis.

Best Practices for Skin Care and Infection Prevention:

  1. Use Barrier Films or Sprays: Apply a barrier film or spray to the insertion site before applying the sensor to protect the skin from irritation.
  2. Avoid Irritating Adhesives: If you have sensitive skin, consider using hypoallergenic adhesives or alternative adhesives that are less likely to cause reactions.
  3. Monitor for Signs of Infection: Regularly inspect the insertion site for signs of infection, such as redness, swelling, pain, pus, or warmth.
  4. Seek Medical Attention: If you suspect an infection, consult with your healthcare provider immediately. They may recommend topical or oral antibiotics.
  5. Change Insertion Site: Immediately remove and avoid using the insertion site again until the irritation clears up completely.

Dealing with Allergic Reactions

Some individuals develop allergic reactions to the adhesive used in CGM sensors. Symptoms include intense itching, redness, and blisters around the insertion site. Consult a dermatologist for recommendations, which may include topical corticosteroids or alternative adhesive options.


7. Giving Up Too Quickly

Related reading: Managing Blood Sugar A Complete Guide To Meters Vs Continuous Monitors Cgms

Adapting to CGM technology takes time and patience. Some individuals may become discouraged and give up too quickly due to initial challenges or perceived inaccuracies.

  • Example: Discontinuing CGM use after only a few days due to frustration with alert fatigue or sensor insertion difficulties can prevent the user from realizing the long-term benefits of continuous glucose monitoring.

  • Impact: Prematurely abandoning CGM use can lead to a return to less frequent finger-stick checks and a loss of valuable glucose data.

Strategies for Overcoming Initial Challenges:

  1. Set Realistic Expectations: Understand that it may take time to adjust to CGM technology and learn how to interpret the data effectively.
  2. Seek Support: Connect with other CGM users through online forums or support groups. Share your experiences and learn from others.
  3. Work Closely with Your Healthcare Team: Communicate regularly with your healthcare provider to address any concerns or challenges you are facing. They can provide guidance on optimizing your CGM settings and diabetes management plan.
  4. Document and Track: Keep a journal to track your sensor performance, the actions you took, and how they improved glucose trends.
  5. Be Patient: Allow yourself time to adjust to the new technology and troubleshoot any initial issues. Remember that the long-term benefits of CGM use can be substantial.

Real-World Perspective: Persistence Pays Off

"At first, I was overwhelmed by the constant alerts and fluctuations in my readings. But with guidance from my diabetes educator and support from online communities, I learned to fine-tune my settings and interpret the data. Now, my CGM is an indispensable tool for managing my diabetes." - Quote from a long-time CGM user


Conclusion

Starting with a CGM can be a learning curve. By understanding and avoiding these common mistakes, you can maximize the benefits of this technology and improve your diabetes management. Remember, thorough education, proper sensor placement, alert management, occasional finger-stick checks, and attention to lifestyle factors are crucial for success. Stay patient, seek support, and work closely with your healthcare team to navigate the initial stages of CGM use and achieve better glucose control.